Question 1

How do I get to the cabin?

Accepted Answer

By Car
There is a designated parking space for the cabins and this is where the path begins for your stay. It is up to 100m walk to your cabin depending on which one you stay in.
Please use the what3words pin creamed.specifies.incline which will take you to the car park.
The address is Finglen, Campsie Glen, G66 7AZ.

By Bus
The X85 bus from Glasgow Buchanan Street Station stops at Haughead. It is approx a 300 metre walk from the bus stop to the cabin.  Please use the what3words pin creamed.specifies.incline which will take you to the car park.

Question 2

Can I arrive when it is dark?

Accepted Answer

Yes this is no problem. There will be torches attached to the wheelbarrows but we also recommend bringing your own torch to enable you to find the lock box and let yourself into the cabin in the dark.

Question 3

Do you offer early check in or late check out?

Accepted Answer

Check in is from 3pm and check out is 11 am at the latest. Unfortunately we are not able to offer early check in or late check out as we need run a tight schedule to clean and air the cabins for the next guests and to ensure they are spotless.

Question 4

What facilities are there?

Accepted Answer

Electricity / hot water
Eco toilet / sink /shower
Outdoor bath 
Kitchens are fully stocked to enable cooking with an electric hob and there is an outdoor fire pit if you would like to cook on that. 
Fridge / Freezer
Indoor and outdoor wood burning stoves.
Blankets / hot water bottles / dressing gowns / towels
Starter logs, kindling and firelighters
Board games and books
Olive oil / pepper / sugar / salt / coffee and tea
Wellies (limited sizes so recommend bringing your own boots)
Fresh eggs provided from our hens
No TV or wifi but we have 4G coverage
No oven in The Green Wagon and the oven in Captain's Rest is a wood fired oven

Question 5

Can I bring a dog?

Accepted Answer

Unfortunately we can't have dogs on site due to free range animals in the area.

Question 6

Can I bring children?

Accepted Answer

The cabins have not been built with children in mind and due to the number of hot fires we don't allow children. However this makes it the perfect romantic or quiet break for adults!

Question 7

Is there WIFI?

Accepted Answer

There is no wifi and also no TV. This is by design to allow guests to switch off. There is however 4G signal if you need it.

Question 8

What should I pack?

Accepted Answer

Shoes and Clothes
We recommend packing light and bringing suitable clothes for walking down the cabin paths (shoes or wellies that can get muddy). Bring warm layers, scarfs & hat so you can enjoy sitting outside in the evening. Slippers and thick socks are recommended for extra cosiness as you curl up by the fire. Bring your swim wear so you have the option to try wild swimming.
Food and Drinks
We recommend bringing all your food and drinks with you so you don’t have to leave if you don’t want to. There is a Co-Op five minutes drive away in Lennoxtown but nothing within walking distance for top ups.
All water in the cabin is delicious and drinkable. 
Other Useful Items
Torch and matches are recommended. There will be a torch attached to the wheelbarrow for moving your luggage after nightfall and there will also be matches in the cabin but better to be safe than sorry in case batteries or matches run out. 
If you haven’t opted for extra wood please bring logs and kindling for when your starter supply runs out.

Question 9

What should I leave at home?

Accepted Answer

We supply all towels, bedding and dressing gowns so leave those at home and there will be organic toiletries in the bathroom. We provide blankets to use while sitting on the decking. Please don’t bring bottled water as we try to minimise plastic waste. There is a safe log splitter to use to make smaller logs, leave the axe at home! No candles please. Allowable ones will be provided in glass lanterns. Sorry no dogs due to free range chickens and guinea fowl that may say hello.

Question 10

What is your cancellation policy?

Accepted Answer

We know that plans can change and will do our best to be flexible.
Cancellations and amendments more than 60 days in advance of check in will receive a full refund or a credit note.
Cancellations and amendments more than 30 days in advance of check in can amend the date or accept a credit note for the value of your stay. This is to be used within 12 months of the original stay date.
Cancellations or amendments 30 days or less in advance of check in will be charged the full amount of the whole stay unless we manage to resell your dates. If we are successful we will provide you with a full credit note.
If for some reason we are not able to host your stay you are entitled to a full refund, but you may choose to accept a credit note or a postponement. Please note that if you accept a credit note this cannot be refunded at a future date.
We recommend taking out travel insurance to cover the event of a cancellation.

FINGLEN

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