Privacy Policy | FINGLEN

Effective Date: 1st Feb 2025

At Finglen Platform Ltd, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you use our services, including booking our cabin rental.

1. Who We Are

Finglen Platform Ltd is a cabin rental mgt business located in Campsie Glen, Scotland. We offer a range of vacation rentals and related services. Our contact details are:

Business Name: Finglen Platform Ltd
Address: Finglen House, Campsie Glen, Glasgow, G66 7AZ
Email: hello@finglen.com

2. Information We Collect

We collect and process the following types of personal data:

Contact Information: Name, address, email address, phone number.
Booking Information: Dates of stay, payment details, and any special requests.
Financial Information: Payment card details, bank account information (through secure third-party payment processors).
Marketing Preferences: If you subscribe to our newsletters or other marketing communications.
Any other information you have provided to us.

3. How We Use Your Information

We use your personal data for the following purposes:

To process your booking and provide the services you have requested, such as confirming reservations, sending booking confirmations, and managing payments.
To improve our services and tailor your experience by understanding your preferences and feedback.
To communicate with you regarding your booking, including providing updates, information about your stay, or responding to your inquiries.
For marketing purposes, if you have consented to receive marketing emails, newsletters, or promotional offers. You can opt-out at any time.
To comply with legal obligations such as tax requirements and record-keeping.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with the following:

Service Providers: Third-party companies that assist in operating our website, processing payments, and facilitating bookings (e.g., payment processors, email services). These service providers are obligated to protect your information and may only use it for the purposes specified by us.
Legal Requirements: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights.

5. How We Protect Your Information

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encrypted payment processing however no method is completely secure so we cannot guarantee.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

Under UK data protection law, you have the following rights:

Access: You can request access to the personal data we hold about you.
Rectification: You can request corrections to any inaccurate or incomplete data.
Erasure: You can request that we delete your personal data, subject to certain conditions.
Restriction of Processing: You can request that we limit the processing of your data in some circumstances.
Data Portability: You can request a copy of your personal data in a structured, commonly used format.
Objection: You can object to the processing of your personal data for direct marketing purposes.

To exercise any of these rights, please contact us at hello@finglen.com.

8. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files that are placed on your device to collect standard internet log information and visitor behaviour information. You can set your browser to refuse cookies, but this may limit your ability to use some parts of our website.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will be effective from the date of posting.

10. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at hello@finglen.com. If you do not agree with any term in this Privacy Policy, please do not use our website or provide any personal information to us.